17 Best Nonprofit CRM Software Reviewed in 2026
10 Best Nonprofit CRM Software Shortlist
Here's my pick of the 10 best software from the 17 tools reviewed.
Managing a church can be overwhelming, especially when you're juggling donor relationships, event planning, and volunteer coordination. Nonprofit CRM software can be a lifesaver, helping you organize and manage these tasks efficiently.
In my experience, the right CRM tool can ease your workload and enhance your team's productivity. I'll share my top picks for nonprofit CRM software, giving you a clear picture of what each solution offers.
You'll find unbiased, well-researched reviews that address your specific needs. By the end of this article, you'll have a better idea of which CRM software can best support your church's mission.
Why Trust Our Software Reviews
Best Nonprofit CRM Software Summary
This comparison chart summarizes pricing details for my top nonprofit CRM software selections to help you find the best one for your budget and business needs.
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for schools and small teams | 30-day free trial | From $45/month (billed annually) | Website | |
| 2 | Best for custom nonprofit modules | Free plan available | From $31.10/month (billed annually) | Website | |
| 3 | Best for peer to peer fundraising | Free plan available | From $29/month (billed annually) | Website | |
| 4 | Best for open source customization | Free download available | Free, open source software | Website | |
| 5 | Best for Microsoft 365 integration | Free demo available | Pricing upon request | Website | |
| 6 | Best for managing memberships | Free plan available | From $45/month | Website | |
| 7 | Best for churches and faith groups | 15-day free trial | From $39.50/month (billed annually) | Website | |
| 8 | Best for donor and event tracking | Free demo available | From $99/month (billed annually) | Website | |
| 9 | Best for all in one donor management | Free demo available | Pricing upon request | Website | |
| 10 | Best for arts and culture nonprofits | Free demo available | Pricing upon request | Website |
-
ChMeetings
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.8 -
Gracely
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.5 -
Text In Church
Visit WebsiteThis is an aggregated rating for this tool including ratings from Crozdesk users and ratings from other sites.4.8
Best Nonprofit CRM Software Reviews
Below are my detailed summaries of the best nonprofit CRM software that made it onto my shortlist. My reviews offer a detailed look at the key features, pros & cons, integrations, and ideal use cases of each tool to help you find the best one for you.
Little Green Light is a donor management software designed for nonprofits, focusing on managing donor information and tracking interactions. It serves organizations of various sizes, offering tools to analyze engagement and streamline fundraising efforts.
Why I picked Little Green Light: Little Green Light excels in managing donor data efficiently, providing nonprofits with the tools to track interactions and analyze engagement. The platform's intuitive interface and customizable tools cater to a wide range of nonprofit sectors. Users benefit from its transparent pricing and affordable subscription plans. The availability of free webinars and community support further enhances its appeal to nonprofits.
Standout features & integrations:
Features include tools for tracking donor interactions and analyzing engagement, which help your team understand donor behavior. The platform's intuitive interface makes it easy to manage donor data and streamline fundraising. It also offers customizable tools to fit the specific needs of your organization.
Integrations include Mailchimp, QuickBooks, Zapier, PayPal, Stripe, Google Sheets, Constant Contact, Eventbrite, WordPress, and Salesforce.
Pros and cons
Pros:
- Free webinars available
- Supports various nonprofit sectors
- Transparent pricing
- Customizable tools
- Intuitive interface
Cons:
- Requires internet access
- Occasional data syncing issues
- Initial setup complexity
- Basic reporting options
- Limited advanced features
Odoo's nonprofit modules are part of a comprehensive suite designed to cater to various nonprofit needs, including CRM, accounting, and project management. It serves organizations looking for a customizable and scalable solution to manage their operations efficiently.
Why I picked Odoo (Nonprofit Modules): Odoo's strength lies in its modular flexibility, allowing nonprofits to tailor the platform to their specific needs. You can add or remove modules like CRM, accounting, and project management as your organization grows. The built-in tools for donor management and fundraising are versatile, supporting a range of nonprofit activities. Its open-source nature provides you with the ability to customize features extensively.
Standout features & integrations:
Features include comprehensive project management tools that help your team organize tasks and deadlines. The platform also offers accounting modules to manage financial operations seamlessly. Additionally, you can utilize donor management tools to track and engage with supporters effectively.
Integrations include PayPal, Stripe, QuickBooks, Google Drive, Microsoft Office 365, Slack, Mailchimp, Salesforce, WooCommerce, and Zapier.
Pros and cons
Pros:
- Versatile donor management
- Open-source accessibility
- Scalable for growing organizations
- Extensive customization options
- Modular flexibility
Cons:
- Requires internet access
- Occasional module compatibility issues
- Initial setup complexity
- Learning curve for new users
- Requires technical expertise
Givebutter is a nonprofit CRM providing a user-friendly fundraising platform for organizations looking to enhance donor management and engagement. It serves nonprofits of all sizes by offering tools for marketing, event management, and payment processing.
Why I picked Givebutter: Givebutter excels with its modern fundraising tools, including customizable donation forms and event management capabilities. It supports various payment methods like Venmo and text-to-donate, which cater to diverse donor preferences. The platform's advanced automation and donor insights allow your team to personalize engagement strategies effectively. Its built-in CRM helps track donor activity, making Givebutter a comprehensive solution for fundraising needs.
Standout features & integrations:
Features include advanced automation for managing donor interactions, customizable donation forms that enhance fundraising efforts, and event management tools to organize and execute successful events. The platform supports multiple payment methods, including Venmo and text-to-donate, to cater to your donors' preferences. Additionally, it offers donor insights to help you understand and engage with your supporters better.
Integrations include Salesforce, Mailchimp, Zapier, QuickBooks, Google Sheets, PayPal, Stripe, Slack, Eventbrite, and HubSpot.
Pros and cons
Pros:
- Mobile access to features
- Built-in CRM for donor tracking
- Customizable engagement strategies
- Supports Venmo donations
- High-converting donation forms
Cons:
- Some features need refinement
- Requires internet access
- Learning curve for new users
- Occasional integration issues
- Limited advanced analytics
CiviCRM is an open-source CRM system designed for non-profits, NGOs, and advocacy organizations. It helps manage donor information and automate administrative tasks for a wide range of users.
Why I picked CiviCRM: CiviCRM is unique in its ability to manage a large volume of donor data efficiently. It integrates with platforms like WordPress and Drupal, allowing your team to centralize communication efforts. Its open-source nature means you can customize it to fit your specific needs. The flexibility in hosting options further enhances its adaptability for different organizations.
Standout features & integrations:
Features include automated administrative tasks, centralized communication management, and extensive documentation for user support. It also offers customizable options through its open-source nature, making it adaptable to your specific needs. Additionally, CiviCRM provides a partner ecosystem to help you maximize its use.
Integrations include WordPress, Drupal, Joomla, Backdrop, Mailchimp, QuickBooks, Constant Contact, Eventbrite, PayPal, and Stripe.
Pros and cons
Pros:
- Integrates with popular platforms
- Customizable features
- Extensive documentation
- Large user community
- Open-source flexibility
Cons:
- Frequent updates needed
- Steeper learning curve
- Complex setup process
- Limited customer support
- Requires technical expertise
StratusLIVE 365 CRM is a cloud-based nonprofit CRM solution built on Microsoft Dynamics 365, designed for enterprise-level nonprofits. It serves large organizations by providing tools for donor management, fundraising, and constituent engagement.
Why I picked StratusLIVE 365 CRM: StratusLIVE 365 CRM integrates with Microsoft Dynamics 365, offering an enterprise-level solution for nonprofits. Its features include advanced donor management tools and robust reporting capabilities, enabling your team to make informed decisions. The platform supports complex fundraising and engagement strategies, making it suitable for large organizations. Additionally, its cloud-based nature ensures accessibility and scalability for growing nonprofits.
Standout features & integrations:
Features include advanced donor tracking that helps your team understand donor behavior and engagement. The platform offers comprehensive reporting tools that provide insights into fundraising performance. It also includes event management features to support your organization's activities.
Integrations include Microsoft Office 365, Power BI, Outlook, SharePoint, Mailchimp, QuickBooks, Salesforce, Eventbrite, Google Analytics, and Constant Contact.
Pros and cons
Pros:
- Cloud-based accessibility
- Scalable for large organizations
- Comprehensive reporting tools
- Advanced donor management
- Built on Microsoft Dynamics 365
Cons:
- Limited customization options
- Complex setup process
- Learning curve for new users
- Requires technical expertise
- Higher starting price
Springly is an all-in-one nonprofit management software designed to assist organizations of all sizes with efficient membership management, fundraising, and event coordination. It caters to nonprofits looking to streamline operations and enhance member engagement through comprehensive tools for communication and data organization.
Why I picked Springly: Springly excels in managing memberships with features that simplify donor and volunteer tracking. Its tools for organizing contacts and managing events are tailored for nonprofits seeking to enhance engagement with their communities. The platform's easy data import and automatic updates ensure your team can maintain accurate records without hassle. Additionally, Springly's communication tools help boost member involvement and support fundraising efforts.
Standout features & integrations:
Features include donor and volunteer tracking, which helps your team maintain organized contact lists. The platform offers tools for payment processing and communication to enhance engagement with your community. It also includes fundraising and event management features to support your organization's activities.
Integrations include QuickBooks, PayPal, Stripe, Mailchimp, Google Analytics, Eventbrite, Zapier, Salesforce, Xero, and Slack.
Pros and cons
Pros:
- High member engagement
- Customizable contact information
- Automatic updates
- Comprehensive event management
- Easy data import
Cons:
- Occasional integration issues
- Learning curve for new users
- Some features need refinement
- Requires internet access
- Limited advanced analytics
Aplos Donor Management is a cloud-based software designed for nonprofits and churches, focusing on fund accounting and donor engagement. It provides tools for tracking funds, managing transactions, and generating customizable reports.
Why I picked Aplos Donor Management: Aplos is notable for its focus on fund accounting, providing nonprofits with transparent financial management tools. The software's customizable reporting and automated donation processing improve your team's efficiency. With features like personalized donor communications and real-time fundraising tracking, Aplos enhances donor engagement. Its comprehensive support, including webinars and a support center, ensures you can maximize the software's potential.
Standout features & integrations:
Features include automated donation processing to streamline your financial tasks. The platform offers personalized donor communications to improve engagement. Real-time fundraising tracking helps your team monitor progress and make informed decisions.
Integrations include Keela, QuickBooks, PayPal, Stripe, Mailchimp, Constant Contact, Eventbrite, Salesforce, Google Analytics, and Xero.
Pros and cons
Pros:
- Comprehensive support resources
- Personalized donor communications
- Real-time fundraising tracking
- Automated donation processing
- Strong fund accounting capabilities
Cons:
- Occasional integration issues
- Some learning curve
- Requires internet access
- Limited advanced features
- Initial setup complexity
Neon CRM is a cloud-based tool that helps organizations manage fundraising, communications, and donor data in one place. It’s built for teams that need help keeping track of supporters, donations, and events.
Why I picked Neon CRM: Neon CRM helps your team manage donor and event data in a single system. You can track online and offline gifts, build custom reports, and run email campaigns tied to your contact records. It also includes tools for managing ticketed events, peer-to-peer fundraising, and volunteer activities. These features work together to help you keep up with every part of supporter engagement. If your work involves a lot of event planning and donor follow-ups, this setup keeps things organized.
Standout features & integrations:
Features include a built-in membership management tool that lets you handle renewals and benefits without leaving the platform. You can create online forms for donations, events, and surveys using a drag-and-drop editor. The system also logs every supporter interaction automatically, so your team always has the latest history.
Integrations include QuickBooks, Constant Contact, Mailchimp, Eventbrite, DonorSearch, Double the Donation, QuickBooks Online, Zapier, TrueGivers, and Gmail.
Pros and cons
Pros:
- Handles ticketed and free events
- Custom reports update in real time
- Easy to set up peer campaigns
- Built-in tools for volunteer management
- Tracks both online and offline gifts
Cons:
- Needs better layout customization
- Setup takes longer without support
- Some tools feel buried in menus
- Limited options for dashboard views
- Can take time to learn workflows
CharityEngine is an all-in-one nonprofit CRM designed to serve organizations of various sizes, including educational, healthcare, and social justice groups. It provides tools for donor management, advocacy, case management, email marketing, and event management, all aimed at improving fundraising and operational efficiency.
Why I picked CharityEngine: CharityEngine excels in offering a 360-degree view of donor interactions, which is crucial for strategic fundraising. Its advanced marketing automation and custom donation forms help tailor campaigns to your audience. The in-house payment processing feature ensures secure transactions, while robust reporting capabilities provide insights to guide your strategies. The platform's centralized system reduces the need for multiple integrations, saving you time and resources.
Standout features & integrations:
Features include advanced marketing automation that helps your team personalize outreach efforts. The platform provides custom donation forms to enhance fundraising campaigns. Additionally, its in-house payment processing ensures secure and efficient transactions.
Integrations include Salesforce, QuickBooks, Mailchimp, Constant Contact, PayPal, Stripe, Eventbrite, Google Analytics, Microsoft Dynamics, and WordPress.
Pros and cons
Pros:
- In-house payment processing
- Customizable donation forms
- Advanced marketing automation
- Centralized platform
- Comprehensive donor management
Cons:
- Occasional integration issues
- Limited customization options
- Learning curve for complex features
- Requires internet access
- No disclosed pricing information
Tessitura is a CRM and ticketing software tailored for arts and culture organizations, focusing on ticketing, fundraising, and customer relationship management. It serves theaters, museums, and other cultural institutions by providing tools to enhance patron engagement and streamline operations.
Why I picked Tessitura: Tessitura is designed specifically for arts and culture organizations, offering features that integrate ticketing and fundraising into a single platform. Its ability to manage memberships and subscriptions is key for organizations seeking to enhance patron loyalty. The software's comprehensive reporting tools provide insights into audience behavior, helping you tailor your strategies. Tessitura's unified platform reduces the need for multiple systems, saving your team time and effort.
Standout features & integrations:
Features include integrated ticketing and fundraising tools that help your team manage patron relationships. The software offers comprehensive reporting tools to provide insights into audience behavior. It also includes membership and subscription management to enhance patron loyalty and engagement.
Integrations include Salesforce, Mailchimp, Google Analytics, QuickBooks, Eventbrite, PayPal, Stripe, Slack, Microsoft Dynamics, and WordPress.
Pros and cons
Pros:
- Membership management capabilities
- Membership management capabilities
- Membership management capabilities
- Comprehensive reporting tools
- Integrated ticketing and fundraising
Cons:
- No disclosed pricing information
- No disclosed pricing information
- No disclosed pricing information
- No disclosed pricing information
- No disclosed pricing information
Other Nonprofit CRM Software
Here are some additional nonprofit CRM software options that didn’t make it onto my shortlist, but are still worth checking out:
- Virtuous
For large donor relationship tools
- Keela
For small nonprofits on budgets
- Bloomerang
For donor retention insights
- Kindful
For intuitive user interface
- Blackbaud
For large organizations
- DonorPerfect
For customizable reports
- Salesforce
For scalable solutions
Nonprofit CRM Software Selection Criteria
When selecting the best nonprofit CRM software to include in this list, I considered common buyer needs and pain points like donor management and fundraising efficiency. I also used the following framework to keep my evaluation structured and fair:
Core Functionality (25% of total score)
To be considered for inclusion in this list, each solution had to fulfill these common use cases:
- Manage donor information
- Track donations and fundraising efforts
- Organize events and campaigns
- Provide reporting and analytics
- Facilitate communication with supporters
Additional Standout Features (25% of total score)
To help further narrow down the competition, I also looked for unique features, such as:
- AI-driven donor insights
- Customizable dashboards
- Integrated payment processing
- Volunteer management tools
- Multi-channel communication capabilities
Usability (10% of total score)
To get a sense of the usability of each system, I considered the following:
- Intuitive interface design
- Ease of navigation
- Customization options
- Learning curve for new users
- Mobile accessibility
Onboarding (10% of total score)
To evaluate the onboarding experience for each platform, I considered the following:
- Availability of training videos
- Interactive product tours
- Access to webinars and tutorials
- Comprehensive documentation
- Support for data migration
Customer Support (10% of total score)
To assess each software provider’s customer support services, I considered the following:
- Availability of live chat support
- Access to a knowledge base
- Response time to inquiries
- Availability of phone support
- Community forums and user groups
Value For Money (10% of total score)
To evaluate the value for money of each platform, I considered the following:
- Pricing relative to features offered
- Availability of tiered pricing plans
- Access to a free trial or demo
- Flexibility of contract terms
- Cost of add-ons or extra features
Customer Reviews (10% of total score)
To get a sense of overall customer satisfaction, I considered the following when reading customer reviews:
- Overall satisfaction ratings
- Commonly reported issues
- Praise for standout features
- Feedback on customer support
- Reported ease of use
How to Choose Nonprofit CRM Software
It’s easy to get bogged down in long feature lists and complex pricing structures. To help you stay focused as you work through your unique software selection process, here’s a checklist of factors to keep in mind:
| Factor | What to Consider |
|---|---|
| Scalability | Will the software grow with your organization? Consider future growth and ensure the tool can handle increased data and user loads without issues. |
| Integrations | Does it connect with your existing tools? Check compatibility with current systems like email, payment processors, and event management platforms. |
| Customizability | Can you tailor the software to fit your needs? Look for options to adapt workflows and interfaces to match your processes. |
| Ease of use | Is the software intuitive for your team? Avoid steep learning curves by choosing a tool with a user-friendly interface and clear navigation. |
| Implementation and onboarding | How quickly can you get up and running? Consider the time and resources needed for setup, training, and data migration. |
| Cost | Does it fit your budget? Evaluate pricing plans, including hidden fees or additional costs for extra features and support. |
| Security safeguards | How does it protect your data? Ensure the software has strong encryption, regular updates, and compliance with data protection standards. |
| Support availability | Can you get help when needed? Look for responsive customer support through various channels like chat, email, and phone. |
What Is Nonprofit CRM Software?
Nonprofit CRM software is a tool designed to help organizations manage donor relationships, fundraising efforts, and communications. Professionals like development officers, fundraisers, and administrators typically use these tools to enhance engagement and improve donor retention. Features like donor tracking, event management, and communication tools help with organizing data, planning campaigns, and maintaining relationships. Overall, these tools provide efficiency and organization to support nonprofit missions.
Features of Nonprofit CRM Software
When selecting nonprofit CRM software, keep an eye out for the following key features:
- Donor tracking: Helps you maintain detailed records of donor interactions and contributions, which aids in building strong relationships.
- Event management: Supports planning and executing events, allowing you to manage logistics and track attendance efficiently.
- Communication tools: Facilitates consistent engagement with donors through emails, newsletters, and personalized messages.
- Fundraising automation: Streamlines the donation process and automates tasks like receipts and thank-you notes, saving time and effort.
- Reporting and analytics: Provides insights into your fundraising performance and donor behavior, helping make informed decisions.
- Customizable dashboards: Allows you to tailor the interface to suit your organization's specific needs and workflows.
- Volunteer management: Assists in organizing, scheduling, and communicating with volunteers to enhance their experience.
- Payment processing: Ensures secure and efficient handling of donations through various payment methods.
- Membership management: Helps track member status, renewals, and benefits, supporting engagement and retention.
- Data security: Protects sensitive donor and organization data through encryption and compliance with data protection standards.
Benefits of Nonprofit CRM Software
Implementing nonprofit CRM software provides several benefits for your team and your business. Here are a few you can look forward to:
- Improved donor relationships: By tracking interactions and contributions, you can build stronger connections with your supporters.
- Efficient fundraising efforts: Automation features save time on tasks like sending receipts and managing campaigns, allowing you to focus on strategy.
- Enhanced event planning: Event management tools help organize and execute successful events, boosting participation and engagement.
- Better decision-making: Reporting and analytics provide insights into donor behavior and fundraising performance, guiding your strategies.
- Increased security: Data security features protect sensitive information, ensuring compliance with protection standards.
- Streamlined communication: Communication tools keep donors engaged with personalized messages and updates, fostering loyalty.
Costs and Pricing of Nonprofit CRM Software
Selecting nonprofit CRM software requires an understanding of the various pricing models and plans available. Costs vary based on features, team size, add-ons, and more. The table below summarizes common plans, their average prices, and typical features included in nonprofit CRM software solutions:
Plan Comparison Table for Nonprofit CRM Software
| Plan Type | Average Price | Common Features |
|---|---|---|
| Free Plan | $0 | Basic donor tracking, limited communication tools, and basic reporting. |
| Personal Plan | $10-$30/user/month | Advanced donor tracking, event management, and standard communication tools. |
| Business Plan | $50-$100/user/month | Comprehensive reporting, fundraising automation, and customizable dashboards. |
| Enterprise Plan | $150-$300/user/month | Full suite of features, dedicated support, and advanced security safeguards. |
Nonprofit CRM Software FAQs
Here are some answers to common questions about nonprofit CRM software:
How do I know if our nonprofit is ready to switch CRM systems?
If your current donor database feels clunky, staff rely on spreadsheets, or reports are hard to generate, it might be time to evaluate new CRM software. Assess your needs and determine if optimizing or switching is the right move for your organization.
What does a CRM selection or migration process look like?
The process involves goal-setting, software research, data cleanup, vendor demos, and implementation planning. You'll receive expert support at every phase, ensuring a smooth transition without tech overwhelm.
Can you help us clean up and organize our data?
Absolutely! We assist nonprofits in auditing, cleaning, and structuring their data to improve segmentation, reporting, and fundraising outcomes. Proper data organization can significantly enhance your CRM's effectiveness.
Do you offer training for nonprofit teams?
Yes! We provide custom CRM training for staff, board members, and volunteers, enabling your team to confidently manage your database. On-demand courses designed for nonprofit professionals are also available.
Where do you offer services? Do you work with nonprofits outside of Nashville?
We're based in Middle Tennessee but work with nonprofits nationwide—both virtually and in-person. Whether you're in Nashville or across the country, we're here to help with your CRM needs.
Which CRM software do you work with?
We specialize in platforms like Little Green Light, EveryAction, and Raiser's Edge. However, we support various other CRM systems, ensuring you find the one that best fits your team's needs and budget.
What’s Next:
If you're in the process of researching nonprofit CRM software, connect with a SoftwareSelect advisor for free recommendations.
You fill out a form and have a quick chat where they get into the specifics of your needs. Then you'll get a shortlist of software to review. They'll even support you through the entire buying process, including price negotiations.